German Health Lunch – Website Policies

1) Privacy Policy

German Health Lunch (“we”, “us”, “our”) operates the website www.ghlunch.com.
We respect your privacy and are committed to protecting your personal data in accordance with the laws of the Republic of Armenia.

Data We Collect

  • Name and e-mail address
  • Delivery address
  • Payment details (processed only via secure, certified payment providers)
  • Communication history (e.g., via Telegram)

Purpose of Data Collection

  • Order processing and delivery
  • Customer communication and support
  • Service improvement

Data Protection
All personal data is stored on secure servers. Payment information is processed exclusively through certified and encrypted payment systems.

Data Sharing
We do not sell personal data. Information is shared only with payment and delivery partners when necessary to fulfill your order.

2) Personal Data Processing Policy

We process personal data in accordance with the data protection laws of the Republic of Armenia.

Your Rights

  • Request access to your data
  • Request correction or deletion
  • Withdraw your consent at any time

Contact

3) Cancellation and Return Policy

Because our products are fresh food, once preparation or delivery has started, orders cannot be canceled or returned.

Cancellation

  • Possible only before food preparation begins.
  • After preparation or once delivery has started, refunds are not possible.

Damaged or Incorrect Orders
If an item is damaged or incorrect, please contact us within 1 hour of delivery. We will review the case and may offer a replacement or refund as appropriate.

4) Terms and Conditions

  • Orders can be placed via our Telegram channel or directly on ghlunch.com.
  • Payments are made online through secure systems.
  • All prices are in AMD (Armenian Dram) and include applicable taxes.

Delivery

  • Available within Yerevan, typically 1–2 hours after order confirmation.
  • Delivery fees and estimated delivery time are shown before checkout.
  • Customers must provide a correct delivery address.

Liability

  • We are not responsible for delays caused by incorrect addresses or force majeure.
  • Orders become binding after payment is completed.

Customer Service

5) Product and Price Information

All products and prices are listed on www.ghlunch.com.
Prices include all taxes. We reserve the right to modify products or prices at any time.

6) Payment Information

Payments are accepted through secure, licensed systems.
Logos of payment providers (e.g., Visa, Mastercard, ArCa, Idram, Telcell) are displayed on the website.

7) Language

The website is available in Armenian. English and German versions are provided for convenience only.
In case of discrepancies, the Armenian version prevails.

8) Contact Information

German Health Lunch
Yerevan, Armenia
Email: German.health.lunch@gmail.com
Telegram: @germanhealth_lunch
Website: www.ghlunch.com

9) Final Provisions

All orders are subject to these policies. We may update them periodically.
Using our website means you agree to these terms.